Making your Communications speak volumes about your Business A young and dynamic company that provide informations on telecoms & IT Architecture & Solutions, computer, network management and today's business consulting without boundaries. We offers a range of services associated with the installation of PABX Systems...more.

 

 

 

Most medium and large corporations use Private Branch Exchanges (PBXs) which allow many phone users to share a system with fewer telephone company lines, based on the idea that not everybody uses their local phone extension at the same time.

PBXs inherently offer the best telephone system functionality available. PBXs handle calls impressively with features such as ring groups, call cascades, auto attendants, voicemail and more. The range of features offered by a PBX varies, usually in proportion with the price of the equipment.

A PBX System includes:

• Telephone trunk lines that terminate at the PBX
• A computer with memory that manages the switching of the calls in, out and within the PBX
• The network of lines within the PBX
• A console or switchboard for a human operator

As leading SI Company, Kolobial Communications provides PBX systems built to requirements of small to enterprise-level businesses. No matter what your company structure looks like, Kolobial Communications will give you the best plan and implementation. PBXs used by Kolobial Communications (namely Nortel, Alcatel, Panasonic and TC2000) inherently offer the best telephone system functionality available. Here are some of the main functions of the system:

• Present a single business number that gives access to all company employees and departments
• Answer calls with a custom business greeting
• Offer a menu of options for directing the call, such as connecting to a specific extension or to a department
• Provide a directory of employee extensions accessible by inputting digits corresponding to employee first or last names
• Evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD)
• Place callers on hold when they are waiting for an available department employee
• Play music or custom messages whenever callers are waiting on hold
• Take voice messages for any employee extension, for a department, or for the company in general
• Allow transfer of calls between extensions
• Conference multiple incoming calls with employee extensions
• Provide detailed call records and real-time system management

Kolobial Communications will provide you the best and most cost effective solution depending on your company requirements.

Nortel
Alcatel
Panasonic
TC2000